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Allison Howard
Posted by Allison Howard

As the go-to marketing specialist for AirClass by Lenovo Software, Allison Howard oversees everything from analytics to events to social media — and somehow still has energy for competitive racing, traveling and putting her interior design skills to work. Current addictions include coffee, cooking and spoiling a cuddly Miki dog named Pepper Jack.

Online training shouldn’t have to be a scary subject, but speaking to a sea of invisible faces can be an intimidating task. As more companies are making the switch to virtual training programs, trainers are faced with seemingly impossible questions. You may be asking yourself, “Are people paying attention? Are they excited, or even interested in what I’m saying?”  

You’re in luck: there’s a feature in AirClass that helps bridge the gap between the hands-on, face-to-face training sessions you know and the long-distance, virtual training experiences you need.

With Emotion Insights, you have access to data that reveals the true effectiveness of your virtual training session. Through the use of cutting-edge emotion detection technology, AirClass is able to read and evaluate participants’ engagement, interest, and reaction as they happen.

After opting in, the emotion detection technology pinpoints areas on the face to determine emotions like happiness, sadness, and confusion. For those who are more privacy-conscious on your team, don’t worry—Emotion Insights never saves this data.

Emotion Insights enables you to see participants' reactions as they occur.

When you watch your class recording with Replay, a graph will display in real time with your presentation, showing you the exact moments when your participants reacted positively, negatively, and attentively. This data can help you create feedback loops to constantly improve your class content and delivery to achieve a better overall training outcome.

To take advantage of this feature, simply enable Emotion Insights when you set up your class. Then, once you’ve started the session, select Start Emotion Insights. When you invite participants, be sure to ask that they opt-in when they join the live session.

Ensure Emotion Insights is enabled when you set up your class.

Do you see Emotion Insights improving your online training efforts? Try it free for 30 days at

Try It Out!

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